Ebay Tech Blog

‘Magical’ Listing Tool Harnesses the Power of AI to Make Selling on eBay Faster, Easier, and More Accurate

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  • eBay has developed a new listing tool that uses artificial intelligence (AI) to analyze and extract information from images.
  • The tool simplifies the listing process for sellers by automatically generating descriptions based on the provided image.
  • In the initial version, around 30% of U.S. sellers tried the AI-generated descriptions, with over 95% choosing to use them.
  • The integration of Azure's OpenAI technologies into eBay's marketplace has enabled the quick implementation of generative AI.
  • The goal is to provide more detailed and accurate listings for buyers while making the listing process faster and easier for sellers.
  • The image-based magical listing tool, available on the eBay app for iOS, allows sellers to upload or take a photo and have AI fill in the item details.
  • The tool has been tested in an employee beta and will be released to the public in the coming months.
  • This is part of eBay's ongoing efforts to use AI to enhance the selling and buying experience.