Podcast: Nitzan Mekel-Bobrov on AI, the Future of Shopping Online, and the Value of Building In-House
Podcast: Nitzan Mekel-Bobrov on AI, the Future of Shopping Online, and the Value of Building In-House
eBay’s Chief AI Officer, Nitzan Mekel-Bobrov, recently joined the Bloomberg Intelligence podcast "Tech Disruptors" to discuss his role, eBay’s position in the ecommerce industry, and the future of AI in shopping online.
AI in Features Podcast Highlights:
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Unique Position with Cloud Integration: eBay is uniquely positioned to leverage new tools with a powerful private cloud and integration with public cloud providers, putting them at the forefront of AI in ecommerce.
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AI Impact on eBay's Business: Nitzan aims to move AI from a curiosity to a core technology at eBay, impacting both sellers and buyers in the two-sided marketplace.
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Seller Tools and Experience: Highlighted the magical listing tool that simplifies and speeds up the listing process for sellers, including those with complex items to list.
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Buyer Experience and Problem-Solving: AI is utilized to help buyers locate specific products, interpret issues, and offer solutions, enhancing the overall shopping experience.
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AI-Enhanced Image Generation: AI helps improve and expand the visual offerings on eBay by enhancing user-provided images, ensuring a consistent and quality visual experience.
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Future of AI Shopping Assistants: Nitzan discussed the evolution of AI shopping assistants to advanced chatbots that specialize in specific categories, having the ability to act autonomously to achieve desired outcomes efficiently.
To hear the full interview and dive deeper into the conversation on AI, ecommerce, and the future of online shopping, listen to the Tech Disruptors podcast episode featuring Nitzan Mekel-Bobrov.
For more insights and updates on eBay's AI initiatives and innovations, stay tuned to eBay News.