Slack Design

The story of Slack Clips: Prototyping the path to audio and video messages

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Slack Clips: Prototyping the path to audio and video messages

  • Slack has recently rolled out audio and video clips that enable users to send audio, video, and screen share messages on its paid plans.
  • The idea behind Slack Clips was to create a feature that would allow teams to spend less time on synchronous video calls and collaborate more efficiently across different time zones.
  • Slack initially experimented with the Stories format, but soon realized that it was not well-suited for workplace communication.
  • To make the new message types work, Slack added closed captions, transcripts, and playback speed options to make them as useful as regular Slack messages.
  • Slack settled on a desktop inline player for quick listening and watching, with an optional transcript popover, and an expanded modal view for larger videos with thread context.